Package RStickets pro 2 0 0 Rev6 for Joomla
Seeders : 0 Leechers : 0
| Torrent Hash : | 0D5042EC1EB52432BA99FDA22731F43BAF390632 |
| Torrent Added : | 1 Year+ in Applications - Windows |
| Torrent Size : | 696.97 KB |
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Please Update (Trackers Info) Before Start "Package RStickets pro 2 0 0 Rev6 for Joomla" Torrent Downloading to See Updated Seeders And Leechers for Batter Torrent Download Speed.Trackers List
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Torrent File Content (4 files)
pkg_rsticketspro_2.0.0_rev6-unzipfirst
More Download.txt -
More Download.txt -
4.72 KB
com_rsticketspro_2.0.0_rev6.zip -
683.94 KB
mod_rsticketspro_latest_2.0.0.zip -
4.15 KB
mod_rsticketspro_mostread_2.0.0.zip -
4.16 KB
Description
RSTickets! Pro is a powerful customer support gateway / ticketing system, complete with staff groups, departments and custom fields per each department.
Specs
» Compatible with Joomla! 2.5 and 3.x
» PHP 5.2 or higher required
Highlights
» Manage your customers' issues through the frontend or the backend.
» Create custom fields - choose if they are mandatory or not, personalize validation messages, add custom HTML attributes.
» Customize each department - setup custom fields, change email address, notify other emails,
» Spam protection - protect the submission form with either the built-in CAPTCHA or ReCAPTCHA.
» Total control - Assign staff members to multiple departments, create groups that your staff members belong to.
» Customizable statuses - create any number of custom statuses on top of the built-in ones (open, on-hold, closed).
» Priority levels - by default low, normal and high. Add any number of priorities you want!
» Notify customers of inactivity - if customers don't reply in a timely manner, tickets can be closed automatically after a notification is sent.
» Increased workflow - with the automatic ticket assignment you won't have to worry about assigning tickets, they get assigned load-balanced to each available staff member.
» Better usability - only one form to complete and your customers will receive an automatically generated account and a copy of their ticket.
» Knowledgebase - add articles & categories as resources for your clients to use.
» Client's dashboard - a place where your client can search the knowledgebase, submit a ticket, view and search his own tickets.
» Customize email messages - each email message sent by RSTickets! Pro can be customized.
» Avatars - Gravatar, Community Builder, JomSocial, Kunena.
» Three ways to view a ticket - plain (all information on the page), accordion or tabs (relevant information separated).
» Ticket subjects - choose either predefined subjects or allow customers to enter their own subject.
» Predefined searches - create quickly accessible links for your most common searches.
Menus
» Dashboard
» Tickets
» Submit a ticket
» Knowledgebase - Single Article
» Knowledgebase - Layout
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